Oh, My! Those self-checkout lines!
Have you ever been in a self-checkout line? People seem to either love them, or hate them.
You see a person debating if they should try one. Then they go for it. They scanned the first item. OK, everything worked right. They do the second item. Oh no! the machine start to tell them commands. First, put the item into the bag. Seem simple. Then it says an unidentified item is in the bag. Please remove it. So the person takes the last item out. Then you hear to place the scanned item into the bag. So they do that, only to hear about the unidentified item again.
Now the person is getting mad at the machine because it keeps talking. Ummm! Not good. Now the person will argue with the talking machine. Hopefully, Help is on the way. If not, can be very ugly situation.
Mean while, a 10 year old child comes up with 10 items. The child scans all 10 items in less than 5 minutes and even pays for the items and leaves with receipt in hand. You are still fighting with your machine.
By now, the cashier in charge of self-checkout, is on her way to help you. She scans the balance of your items for you and you are finally paying for everything. And it only took you 15 minutes to do 5 items. Wow! What a great invention this self-checkout is!
